In today’s fast-changing digital world, adapting is essential for charities looking to increase their impact. This session will focus on practical ways to build digital resilience, highlighting how charities can use digital tools to improve storytelling, fundraising, audience engagement, and service delivery.

Adapting to digital change: building resilient charities for the future
Article last updated 3 April 2025.
Presented by Jonathan Waddingham, Chief Product Officer, Lightful.
In today’s fast-changing digital world, adapting is essential for charities looking to increase their impact. This session will focus on practical ways to build digital resilience, highlighting how charities can use digital tools to improve storytelling, fundraising, audience engagement, and service delivery. Drawing on real-life examples and insights from Lightful’s successful programmes in the UK and internationally, the session will explore how organisations, including the smallest charities just beginning their digital journey, can benefit. Attendees will leave with practical ideas on how to support the sector in becoming more resilient and capable, ensuring they are ready to navigate the opportunities and challenges ahead. This session is tailored for trustees who are interested in digital transformation but may be new to the topic, providing clear, easy-to-understand guidance.