Acting responsibly is the foundation for how we do business. By maintaining the highest levels of openness, probity and accountability, our employees can feel secure, knowing that when they raise a concern, they will not suffer adverse consequences. Our approach to governance and risk management is central to living our purpose and, through training, we ensure all employees know the role they play.
Each year we undertake training on our code of conduct and whistleblowing. This ensures everyone understands the expectations of the business and the processes in place through which concerns can and should be raised.
Our policy refers to individuals as anyone including but not limited to our employees, former employees, volunteers, contractors, suppliers and clients. In 2023, there were three recorded cases, all three matters were independently investigated and resolved accordingly.